Cheryl M.'s review of Comfort Keepers of Orange/Fullerton

Comfort Keepers of Orange/Fullerton

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Customer Reviews & Ratings
Review Posted 9/27/2011
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Review 9/27/2011
I wanted to send a few words your way regarding the service you and your staff provided to my parents when we were all in a bit of a crisis. We needed care a.s.a.p. I made the first call to Comfort Keepers late in the evening. Not only was it was returned immediately, you found someone to come in the next morning.....and there was NO MINIMUM 3 or 4 hour time requirement. WOW! A couple of things after that which exceeded my expectations... your staff made follow up calls to see if everything was going well, you had a staff member visit with my parents to ensure they were comfortable with the care giver, you provided the same care giver time and time again to reduce confusion. I spoke with many staff members on the phone when calling in and each and every one of them was courteous, caring and extremely helpful. Thank you for making my job of "care giver" a much, much easier one. Keep up the good work!
 
 
Business's response - on 5/12/2015
Cheryl- Thank you for such a wonderful review! It is so fantastic to hear that we could provide you with the kind of care that your parents needed, and that they were comfortable with the caregiver that we provided. We do our very best to make everyone feel comfortable and safe in our care, and we're so glad that we could exceed your expectations. We hope that you will think of Comfort Keepers in the future!
 
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Additional Business Information
Hours   Monday to Friday - 8:30AM to 5:00PM <br> On Call- 24/7 Phone   Address   1748 West Katella Avenue Suite 207
Orange, CA 92867
Website   http://orange-509.comfortkeepers.com/ Email  
Contact   Christopher Gamble Other  
 
 
 
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