Neesha C.'s review of Easy Life Furniture, Inc.

Easy Life Furniture, Inc.

         
Customer Reviews & Ratings
Complaint Posted 10/24/2011
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Review 10/24/2011
PLEASE DONOT BUY FROM THIS STORE. I PURCHASED BUNK BEDS FO RMY KIDS AND I WAS TOLD THAT THEY WOULD BE DELIVERED ON SUNDAY. MY FAMILY AND I RECENTLY MOVED ANS WANTED TO HAVE NEW BEDS FOR OUR KIDS. THE DELIVERY TRUCK WENT TO OUR OLD ADDRESS WHICH IS THE ADDRESS I HAVE ON MY DRIVERS LICENSE. I MADE NOTE IN THE STORE TO THE ADDRESS I WANTED MY FURNITURE DELIVERED TO. I WAS CONTACTED SUNDAY @ 330 PM TO WHICH THE DELIVERY WINDOW WAS FROM 130-330PM. I WAS ADVISED THAT THE TRUCK WAS OUTSIDE MY RESIDENCE TO DELIVER AND NO ONE WAS ANSWERING THE DOOR. I WORK ON THE SAME STREET AS MY OLD RESIDENCE SO I WENT OUTSIDE WHILE ON THE PHONE WITH JOE AND ADVISED NO ONE WAS INFRONT OF MY OLD RESIDENCE I ASKED TO CONFIRM THE ADDRESS ON FILE FOR DELIVERY AND THEY READ THE OLD RESIDENCE SO JOE LIED NO ONE WAS THERE AND I PHONED MY HUSBAND ASKING IF THE DELIVERY TRUCK WAS AT OUR NEW PLACE HE STATED NO. MEANWHILE JOE FINALLY CONFESSED HE AS THE WHAREHOUSE MANAGER ADVISED HIS DRIVER TO HEAD OUT TO THE NEXT DELIVERY AND I WOULD HAVE TO WAIT A WHOLE ANOTHER WEEK TO RECEIVE THE BEDS... I WAS UPSET AND THAT JUST WASN'T OKAY WITH ME JOE YELLED AT ME ANS STATED THERE WAS NO WAY HE WILL HAVE HIS DRIVERS TURN AROUND AND WETHER YOU LIKE IT OR NOT YOU WILL WAIT A WEEK. THIS WAS BS AND JOE SHOULD NOT BE OKAY TO TALK TO CUSTOMERS IN A BULLYING DEMEANER. HE WAS RUDE AGGRESSIVE AND HUNG UP ON ME 2X. DONOT BUY FROM THIS STORE EVER!! I don't have the beds and we have to wait until Sunday yet again..
 
 
 
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Additional Business Information
Hours   Monday - Saturday 10am - 9pm • Sunday 11am - 7pm Phone   (714) 367-1640 Address   6101 Knott Avenue
Buena Park, CA 90620
Website   http://www.easylifefurniture.com Email   jarzate@easylifefurniture.com; kjenkins@easylifefurniture.com
Contact   Julian Arzate Other  
 
 
 
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