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Ordered product. Got a call product was out of stock. Completely lied to and no replacement offer
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Ordered an item at a lower price advertised on the web site. Got confirmation e-mail ect... order went through. Got a call the item was out of stock on a PNY SSD and my order was cancelled. I checked back to the site and not only was the item IN stock but the price was doubled.
I quote
First Call
"The item you ordered was exhausted and we cancelled your order."
Ok no problem
After checking the site for the item being in stock and price doubled
Next Call
"Yes that is what i was trying to say. The price you ordered the stock in was exhausted."
"But mam you know that is false advertising?"
"Yes that is why we cancelled your order. If we were to send you that item, we would have to charge you the new price."
They did not offer a replacement, an item close or similar price to send, nor anything else. "All i can say is sorry"
Hopefully this isn't normal for this company. Especially when the item is not exhausted. Two lies are not fixed simply by an apology.
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