Jeff T.'s review of Furniture Outlet

Furniture Outlet

         
Customer Reviews & Ratings
Review Posted 11/4/2009
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Review 11/4/2009
"This place not only has terrible service, but the furniture they sold me is contaminated with what I now know is, BED BUGS."

When I first contacted the store there was nobody willing address my situation, I was told to call back and ask for a manager named, "Richard." When I called back, Richard was too busy to take my call, but that he would call back within an hour or so. After waiting nearly three hours, I called again and was told he would not take my call. Further, I was informed that the Bed Bugs were now my problem. The man stated that their furniture only comes with a three day return policy and I had exceeded it by a few days. WOW!

All I was asking for was a non-contaminated bed, not my money back. I have since called the Health Department. I was told that this is a, "Public Health issue and they will investigate. $2200.00 worth of furniture is now completely useless wrapped in plastic awaiting small claims court.
 
 
 
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Additional Business Information
Hours   Phone   (949) 873-5060 Address   11190 Talbert Avenue
Fountain Valley, CA 92708
Website   Email   Sales@furnitureoutletoc.com
Contact   Andre Phillips Other  
 
 
 
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