charley k.'s review of Gain Saver

Gain Saver

         
Customer Reviews & Ratings
Complaint Posted 1/15/2011
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Review 1/15/2011
I ordered a computer from GainSaver for my daughter for a Christmas present. The salesperson was rude and in a hurry and i ended up ordering the wrong computer. I reallized this when it arrived, so I contacted the company, got a return slip, and without unpacking it, sent it back via UPS. Two weeks after that I got an email from them stating the computer was damaged due to improper packaging and there would be no refund. I did not unpack the computer! It was shipped back to them in the same exact way it was shipped to me and they claim improper packing. I am out $487 for the computer and another $50 for the shipping. I contacted them but they are absolutely beligerant. If you order from this company BEWARE! Reading some of the reviews indicates they have a history of sending out faulty merchandise, the wrong merchandise, giving misleading information, and their customer service is rude.
 
 
 
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Additional Business Information
Hours   24/7 online Phone   (562) 606-1096 Address   3310 Industry Drive
Signal Hill, CA 90755
Website   http://www.gainsaver.com Email   sh@gainsaver.com
Contact   Steve Harper Other  
 
 
 
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