lisaann's review of Melt It Off

Melt It Off

Preferred Members
Natural Area Rugs
5.0 star rating 0 miles
Brake Performance
3.1 star rating 0 miles
Elizabeth Shutters
4.8 star rating 0 miles
5.0 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 5/15/2008
. 1
. 0
Review 5/15/2008
Do NOT order from this company--I purchased a DVD for $30.00 total over three months ago. I finally received it over a month ago. Then just last week they charged my credit card again stating that when I made my first order that I signed up for reccuring monthly shipments. They must have this written in a tiny font and is the same color as the background because I don't recall seeing anything like that when I first placed my order. So when I called them and told them I wanted my money back they told me I need to wait until I receive the DVD to send it back to them then they will refund my money. Must be nice to take people's money without sending anything. I guess I will not receive my refund since I don't have anything to send back. They claim it was mailed out the day of the charge but have not received it yet. I have called the company twice about this--asked to speak to a manager but never get that far. In both calls placed to the company I have never spoke to any one who speaks the English language, always a foreign accent--which is very hard to understand. With every comment I make--they respond almost the same exact line each time. I wonder--is it written down for them. Do they read verbatim from this sheet to all of their callers. BEWARE--NOTHING BUT TROUBLE WHEN ORDERING FROM THIS COMPANY.
 
 
 
Was this review helpful? (7)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (818) 997-1800 Address   P.O. Box 8349
Van Nuys, CA 91409
Website   http://www.3daymelt.com Email   lindap@moultonlogistics.com; lfarias@moultonlogistics.com
Contact   Linda Perry Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.