ranchhand's review of PC Mall, Inc.

PC Mall, Inc.

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Complaint Posted 12/24/2007
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Review 12/24/2007
MacMall has $150 mail-in rebates on many of their MacBook Pro computers. This appears to be basically a scam. After claiming they have my information and everything is fine, now that it is over two months after I sent it in, they forward me to voicemail or hang up on me. Their web site has always shown that they had not received my information, even though I received a lesser rebate that I sent in at the same time. Every time before when I called customer service they assured me everything was fine, they didn't know why the web site showed it had not been received, and that I would receive my $150 rebate in 8 weeks. Now that 8 weeks has come and gone they are not telling me anything about the status, just as soon as I give them my order number they immediately forward me to a voicemail box or hang up.
 
 
 
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Additional Business Information
Hours   Phone   (310) 354-5600 Address   2555 West 190th Street
Torrance, CA 90504
Website   http://www.pcmall.com Email   Maryannc@pcmall.com
Contact   Mary Ann Cayco Other  
 
 
 
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