The Critic's review of The New Face Cosmetic Laser Center

The New Face Cosmetic Laser Center

Customer Reviews & Ratings
Complaint Posted 12/9/2010
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Review 12/9/2010
This is a horrible place to go to. One of the worst customer service there is. Typical Little Saigon establishment with pushy sales people. There sales tactic is very deceiving and will sell you packages you do not need. Why would you sell an acne treatment to someone without acne or give them a harsh chemical peel on inflamed skin? Why offer botox to someone who's in there early 20s? The receptionist Ivy was a bit hard to understand due to her ethnic accent. Wow, what a sales woman! They use to have a facialist named Julie but she quit. She was really good. Ok now onto their website, It says they have a team of surgeons. Well one thing it's just Dr. Sony himself. I believe from what Ive heard he bought this business from its previous owner last August 2010. He doesnt even have a surgery clinic yet. Hes opening one next door beside his facial clinic. Which will be opening this month from what Ive heard. So all that is a bunch of BS. Im sure those testimonials are a bunch of fakes as his testimonials on Yelp. I advice anyone to check his ads on under beauty services. Would you really go to a surgeon advertising on craigslist? They say their the busiest neoliposculpture center in the world. Well no duh, coz I think there the only one. When I went their the doctor certainly wasnt busy, since his surgery clinic next door wasnt open yet. Then all their before and after photos. Oh please... Do they really belong to them? Where is the team photos? Certainly not the caucasian ones in the photos since their all Vietnamese. A quote from their website. "Dr. Truong has personally performed thousands of liposculputre procedures. Doctors from all over the world travel to his practice "at STRUONG Cosmetic Center" to be trained by Dr. Truong and study his famous team approach. He believes that his team approach gives patients the highest degree of attention and care and because each member of the team plays a specialized role, final results are smoother and more consistent. Each member of the team is committed to excellent results." Not true, I did not get any attention that was needed and the Doctor wasnt even their to help me with my problem. Its all about money! So please do your research, take your time and remember, you do get what you pay for. Go take a visit and get a feel for the place. Its your life and health that your putting at risk.
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Hours   Phone   (714) 839-9999 Address   15643 Brookhurst Street
Westminster, CA 92683
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