Americare Respiratory Services, Inc.

3.9 star rating Rating - based on 22 reviews & complaints
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Customer Reviews, Ratings & Complaints
Complaint Posted 10/8/2015
ALERT - Improper Billing, Unrequested Services, Unordered Services and Product, Improper BIling to Insurance
In April of 2014 I ordered a new CPAP, Humidifier, Mask, and Hose. My insurance approved approximately $1650 and sent it to me. Americare asked me to send the check to them which I did. They acknowledged receipt in June of 2014. Then in October 20... Read More »
Complaint Posted 4/2/2015
DO NOT DO BUSINESS WITH AMERICARE! BBB & California Attorney General Complaints
In July 2014 I filed complaints with both the BBB and the California Attorney General's office because they were billing me incorrectly. Lloyd Mote, CEO responded formally to both complaints that my account would be resolved with $0 balance. Now,... Read More »
Review Posted 9/10/2014
do not go here
Bad place to work with they call you names and threaten you ,when you show them they made the mistake no one made things right stay away very bad billing dept. Read More »
Complaint Posted 1/30/2014
BEWARE- Bait and Switch
BE very Careful dealing with this company, My insurance denied the claim due to not meeting my deductible, so they offered me a purchase price for the cpap machine. 6 Months later I got a Bill for over $1000. for Rental fees etc. When clearly it s... Read More »
Complaint Posted 11/20/2012
I'm surprised by the great reviews. I'm having nothing but problems.
Not impressed at all. Called on the day I told them I was on vacation, noted in the message I was on vacation and said they'd call back tomorrow. A week later, no call. I called back and cannot get a prompt response. I can never get my representat... Read More »
Review Posted 2/6/2012
Americare Respiratory Services: Just checked the BBB in California.
As of February 6, 2012 their rating with the Better Business Bureau of California is: "A" This is on a scale of A+ to F The detail of the BBB report shows they are not A+ perfect, which is the highest rating. But they do fix their problems an... Read More »
Review Posted 12/7/2011
DO NOT USE THIS COMPANY!!! They will take money out of your bank without notification! Read More »
Review Posted 4/6/2011
Review 4/6/2011
Americare is a great company to deal with, they took care of all of the paperwork with our insurance company and got all the info from my husbands doctor to get the right machine and had it set up for him before it was mailed out. I would recommen... Read More »
Review Posted 11/11/2010
Review 11/11/2010
I LOVE AMERICARE! everyone is so professional and talks to me like I have known them for years. I am a loyal customer and that will never change. Every time I call, someone is there to talk to me and they actually listen. I love this company, and... Read More »
Review Posted 6/1/2010
Review 6/1/2010
I've been a customer of Americare Respiratory Services for about two years and I think that they provide the highest quality service of any company with whom I have done business. Initially, I was a little apprehensive about dealing with an intern... Read More »
Review Posted 4/28/2010
Review 4/28/2010
Unlike many other Internet Businesses, this company has lived up to its promises. They handled all paperwork with my Insurance Co., and then promptly shipped my new CPAP machine via priority mail, so that it was delivered in one day. As they adver... Read More »
Review Posted 4/27/2010
Review 4/27/2010
This is the finest firm I have ever found. I have had sleep apnea for about 10 years. I have tried about 4 or 5 cpap suppliers before American Resp Services and I had nothing but bad service. The very first time I called American Res they were gre... Read More »
Review Posted 4/26/2010
Review 4/26/2010
I have to admit when I found out I had sleep apnea, I was a little scared. Then came the process of choosing a company to get my mask and machine. I went to the internet to see what machines and what various companies had to offer. I first found A... Read More »
Review Posted 4/26/2010
Review 4/26/2010
Americare Respiratory Services, Inc. has been the best respiratory service I have been able too find. My local service is terrible. I have nothing but GREAT things to say about Americare. They have gone above and beyond the call of duty. Frank R.... Read More »
Review Posted 4/26/2010
Review 4/26/2010
I live in New Hampshire and had a local respiratory service and did not like them. I found Americare on the internet and sent them an application for servicing me with my Cpap supplies. There service was outstanding and very timely in sending me s... Read More »
Review Posted 4/19/2010
Review 4/19/2010
Americare has done a great job from the moment I talked to them. My supplies were delivered right to my door in just 3 days and no out of pocket money. I was assigned my own personal Care Specialist who I still have should any problems arise. His... Read More »
Complaint Posted 3/11/2010
Review 3/11/2010
They will send you what they want not necessarily what you asked for or what you need. Their main objective is to collect insurance money. Returning anything is not easy, they send you a label, you had better have all the packing materials and a w... Read More »
Review Posted 10/15/2009
Review 10/15/2009
Review Posted 8/13/2009
Review 8/13/2009
I signed up over the Internet and the next thing I know I've got my own personal Care Specialist. She took care of all the insurance stuff and the next thing I know I've got my brand new cpap mask and supplies. Thanks for the great night sleep! Read More »
Review Posted 8/11/2009
Review 8/11/2009
Amazing help with not only getting me set up with my a new cpap machine and cpap supplies but also with my billing questions. Super fast service and delivery... I applied online and received a call within minutes with a LIVE representative and my... Read More »
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Additional Business Information
Hours   Phone   (866) 344-2774 Address   1920 East Deere Avenue, Suite 110
Santa Ana, CA 92705
Website Email  
Contact   Alex Newlin Other  
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