Complaint
Posted 1/26/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 01/26/16
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POTWIN, KS
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Very slow Shipping
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I ordered a Holster and did not know at the time it would take over a month to get. I still am waiting. I probably will not use them again. Read More »
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Review
Posted 4/8/2013
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1 Review
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0 Question
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14 Profile Views
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0 Answer
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Trustlinker since 04/08/13
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Great Customer Service
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I recently ordered some new duty gear to replace some aging gear of mine. According to USPS, they delivered the package. However, they didn't deliver it to me. I called USPS and got treated like it was my fault they lost the package. I contacted C... Read More »
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Review
Posted 3/19/2013
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1 Review
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0 Question
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26 Profile Views
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0 Answer
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Trustlinker since 03/19/13
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ConsoleVault For My F150
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I recently was placing an order for the ConsoleVault for my F150 and had a question on the combination safe vs. the keylock version. Turns out that the person at CopQuest had the exact same vault in their F150 for 7 years and highly recommended th... Read More »
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Review
Posted 3/18/2013
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1 Review
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0 Question
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21 Profile Views
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0 Answer
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Trustlinker since 03/18/13
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Professionals Serving Professionals
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I can’t say enough about the helpful people at CopQuest! In most cases I go into their Camarillo store but have also ordered many items on-line. It’s so nice to work with people who have a real working knowledge of police work and the conditions w... Read More »
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Review
Posted 3/15/2013
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1 Review
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0 Question
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21 Profile Views
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0 Answer
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Trustlinker since 03/15/13
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Personal Service
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I have purchased several items from Copquest,over the past few years, by talking to them on the telephone. I am several states away and cannot go to their showroom, but by talking to them I am more informed about the product and know when my items... Read More »
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Review
Posted 3/13/2013
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2 Reviews
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0 Question
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47 Profile Views
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0 Answer
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Trustlinker since 08/17/10
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CA
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Great Service
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I have been dealing with CopQuest since I started my law enforcement career over 10 years ago. Most recently I was in need of a uniform pant in a hurry, not only did they have it in stock but I had it the next day with alterations. Customer servic... Read More »
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Review
Posted 3/12/2013
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1 Review
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0 Question
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23 Profile Views
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0 Answer
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Trustlinker since 03/12/13
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Outstanding Service
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I am a 15 year plus LE officer and have used Copquest and ONLY Copquest for all my duty related needs. I find their customer service, either in the store or through online ordering to be top-notch. I have, on several occasions needed uniform or un... Read More »
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Review
Posted 3/12/2013
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1 Review
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0 Question
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20 Profile Views
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0 Answer
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Trustlinker since 03/12/13
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Great service!!!!!!!!!!!!!
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I have been doing business with this company since they were in Newbury Park in the early 90's. The prices are competitive, the service is fantastic, and the items are delivered immediately. Plus, they back their products to the maximum! Having be... Read More »
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Review
Posted 3/11/2013
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1 Review
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0 Question
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29 Profile Views
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0 Answer
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Trustlinker since 03/11/13
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Outstanding Service and Equipment Provider
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I spent 30 years in the law enforcement profession and also approximately 30 years as an instructor at a POST approved training facility. Our facility is a modular format that primarily trains Level II Reserve Police Officers. I have always utiliz... Read More »
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Review
Posted 3/11/2013
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1 Review
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0 Question
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29 Profile Views
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0 Answer
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Trustlinker since 03/11/13
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Great selection & service
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Although the Website is a little boring, it is easy to navigate. Service is great and prices are pretty reasonable. My Bianchi duty holster arrived right on schedule last week. I always watch for their sales prices and really like the convenience... Read More »
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Review
Posted 3/11/2013
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1 Review
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0 Question
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28 Profile Views
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0 Answer
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Trustlinker since 03/11/13
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Helped with short notice
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I recently started with a new department and the uniform store they used did not have uniforms in stock. I was starting my shift in two days. I contacted the staff at Copquest and they went out of their way to furnish with at least one uniform to... Read More »
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Complaint
Posted 3/11/2013
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1 Review
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0 Question
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29 Profile Views
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0 Answer
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Trustlinker since 03/11/13
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Adequate...to good
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I had ordered a holster from Amazon, but the delivery date was ridiculous. I cancelled the order. A fellow officer recommended CopQuest. When I ordered the holster their delivery time was worse. I contacted them and they gave me 5% off. The origin... Read More »
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Review
Posted 5/6/2011
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1 Review
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0 Question
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70 Profile Views
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0 Answer
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Trustlinker since 05/02/11
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Review 5/6/2011
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I recently purchased a Safariland holster from CopQuest, they had amazing customer service and lightning fast delivery! Great products at an unbeatable price. I would definitely purchase again and have no reservation recommending them to anyone. Read More »
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Review
Posted 5/2/2011
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1 Review
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0 Question
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62 Profile Views
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0 Answer
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Trustlinker since 05/02/11
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DC
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Review 5/2/2011
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I have ordered several items over the years from CopQuest via the web site and I have also walked into the store front when I am on travel to the West Coast. They have a very good selection with varying prices to fit your budget while still mainta... Read More »
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Review
Posted 5/2/2011
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1 Review
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0 Question
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124 Profile Views
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0 Answer
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Trustlinker since 05/02/11
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Review 5/2/2011
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I recently ordered several parts for my patrol gear. These were in stock and delivered promptly. While placing the order, I mentioned I was looking for a recommendation for a flashlight. I found them to be very knowledgeable on their products. Rat... Read More »
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Review
Posted 4/29/2011
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1 Review
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0 Question
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94 Profile Views
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0 Answer
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Trustlinker since 04/29/11
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Review 4/29/2011
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Copquest has excellent customer service. I called their 800# and spoke to a knowledgeable and friendly person who helped me select the right duty belt and all the accessories. I got my order complete in just a couple of days. Great job, guys! Keep... Read More »
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Complaint
Posted 4/28/2011
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1 Review
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0 Question
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62 Profile Views
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0 Answer
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Trustlinker since 04/28/11
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Complaint
Posted 3/4/2011
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1 Review
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0 Question
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73 Profile Views
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0 Answer
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Trustlinker since 03/04/11
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Review 3/4/2011
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Placed an order on 2-11-11 for five items. When I placed the order, I was notified that one of the items was out of stock and that the entire order wouldn't ship until that single item arrived. The item would arrive in 17 days from the manufacture... Read More »
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Review 2/3/2010
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Copquest has extremely poor service. I ordered a keyholder and ASP open top handcuff case near the end of October 2009. It took way too long for the FIRST part of my order to arrive. The key holder arrived broke! The handcuff case has still not ar... Read More »
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Business's response - by LynnHon 6/29/2010
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This complaint is unfair as it appears that the customer did not attempt to contact us regarding backorder status. You can e-mail customer service at any time or call 800-728-0974 and talk with a live customer service rep. We pride ourselves on s... Read More »
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